Who we are

We'd like to introduce ourselves

Over a decade of experience

For over a decade Wentworth has helped world leading organisations to improve their business performance through outstanding programmes of personal and organisational development.

Positive, innovative training solutions

Wentworth was formed in 1990 to deliver sales, customer service and management training. It quickly built a reputation for delivering positive, innovative training solutions, inspiring organisations and individuals to achieve commercial and personal goals.

New services grew over time to meet client needs.

You cannot be as good as your competitors – you have to be better

Nick Brooker

Today, led by Nick Brooker (Managing Director) Wentworth's Team of experts deliver business-focused skills training and Human Resources consultancy across the UK and into Europe.

Wentworth's independent customer research / mystery shopping arm was created in 1995 when a leading Building Society asked us to benchmark customer service before and after training.

Caroline Franklin

Caroline Franklin (Research Director) now has a team of over three hundred trained mystery shop researchers active nationwide.

Wentworth values:

  • Business benefit and results focus
  • Partnership with clients and suppliers
  • Professionalism and integrity in its dealings
  • Innovation and enjoyment in services
 
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